Welcome To The Free Training and Development Resource Center

Training and Development is always one of the first places companies look to cut back on budget, so it's been a tough time for trainers, facilitators, and those charged with making learning happen while at the same time having less money to to do it with.

This site contains primarily free resources for trainers, facilitators and group leaders to help them design and deliver effective training experiences, regardless of topic.

In a fast paced world, continuous learning is essential to success. Individuals need to learn to succeed in life and at work. Companies need to ensure their employees continue to learn, so they can keep up with increased job demands, and so the company can gain or maintain competitive advantage.

This site provides resources, ideas, strategies, etc to help those involved in the training and development profession help meet the learning needs of the organization through the use of training techniques, facilitation, and development activities.

Of course, there's also material here for learners themselves, and corporate personnel (e.g. those in human resources departments to help them maximize training and learning effectiveness.

Site Features For Trainers And Learners

Our Articles

In this section I share some of the insights I've gathered over a thirty year career in designing and delivering seminars and learning activities. Also articles from other experts in the training and development world. Remember the best trainers and educators are themselves continuous learners.

Go To Our T&D Articles

Training & Development Library

Our T&D library contains hand picked articles, learning activities and research articles on all aspects of training and learning. Curated to filter out spam and other commercial sites. Tons of info.

Go To Our Free Curated Training and Development Library

Training & Development Frequently Asked Questions

Over 100 questions and answers about learning and training, ranging from starting a training business, through learning theories and how to maximize various training activites (e.g. brainstorming) Most popular section of our site.

Read The FAQ's Now

Our Books

Our books, whether on dealing with angry customers, conflict management and communication, or management topics are ideal to use as a basis for course design, and have often been used for that purpose. We can offer bulk purchasing options to cut your training costs. Save time and money.

Check out our books


Job Aids, Mini-Guides, Training Takeaways

A goldmine for trainers looking for job aids, and training takeaways to give to learners. Several dozen topics, from dealing with a negative performance review, to conflict management and leadership. Low cost, short, to the point. You can even design complete courses around the content in our mini-guides.

Browse Our Mini Guides And Takeaways

Video Section

Handpicked high quality videos of interest to trainers and instructional designers. See Albert Bandura, father of social learning, or view videos on learning styles, and the MBTI. And a lot more.

Browse the Training And Learning Video Section

About Company

Bacal & Associates is a small training, consulting and publishing company specializing in customer service, communication, performance management, and other management challenges.

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Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents.

All About The Workplace
Our main site with over 400 articles on life in the workplace.

Improving Customer Service
Dedicated to improving customer service, and customer service strategies for business


We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
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