PocketBytes Series: The Uncommon Art and Science of Giving Feedback
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Useful Not Just For Trainers
Feedback is THE critical component for learning, as indicated by decades of research. Managers, colleagues, even family members often teach others on tasks ranging from using a database, to proper procedures, to tying shoes (for children).
So, in fact, feedback is not only at the core of formal training and learning, but also informal "teaching".
Even if you aren't doing formal teaching, you'll find the tips in this mini-guide exceedingly useful in helping others learn skills. So it's ideal for managers, or anyone who is involved in helping others learn.
You give feedback every day, even if you aren't realizing it. Whether it's with a spouse, your child, a co-worker, or an employee, or if you are a trainer or group and learning facilitator, it will be a rare day if you aren't helping someone learn a task, or just learn a little about themselves.
It's time to sharpen your feedback skills, and abilities to work with someone to help them learn, formally, informally. We know from research over fifty years that feedback is THE key to learning.
Not only will you learn how to give more effective feedback in any situation or context, but the methods you'll learn make feedback giving, less painful for you, and more useful for the recipient of the feedback.
Who's It For?
Trainers, Group Leaders Need Feedback Skills
Most trainers and group leaders know the basics of giving feedback, but few know the information contained in this PocketBytes Edition. For example, you'll learn about the THREE different kinds of feedback, what they are for, and how to deliver them:
- Emotionally Loaded
- Informationally Loaded
- Task Loaded
If you don't know what these are and how to use them, and for what purpose, your training is less effective than it can be. But there's a lot more too. So, here's our guarantee. If you as a trainer or facilitator do NOT learn something new, we'll give you a refund.
Managers, Supervisors: Feedback Essential To Building Productivity
Although managers don't think of themselves as trainers, they are often in positions where they have to provide feedback to help employees improve their capabilities. We have you covered too. Avoid the most common errors made by managers and supervisors that render feedback not only useless, but potentially damaging.
For Parents, Regular Folks (Yes you use feedback too)
Parents teach their children almost constantly. And regular folks help and teach each other every day, as they provide opinions, and well, feedback. This Pocketbytes has special sections just for you, addressing feedback giving within the process of teaching children, the special characteristics of children and how to modify feedback to suit. Or, if you want to be more effective at providing feedback to a friend or spouse, you'll learn from this amazing resource.
What's In It?
The Power of Feedback
- For Managers and Supervisors
- For Trainers And Group Leaders
- For Parents And Regular Folks
Three Kinds of Feedback
- Emotionally Loaded
- Examples of Positive Affective Feedback
- Examples Of Negative Affective Feedback
- Points To Remember About Affective Feedback Giving
Information Loaded Feedback
Two Different Contexts For Giving Informational Feedback
- Feedback During Instruction
Nuts And Bolts of Giving Feedback
Labels and Judging Vs. Description
Importance of Using Cooperative and Neutral Language
- Confrontational Language Characteristics
- Cooperative Language Characteristics
Third Feedback Type: Task Loaded - Encouraging Self Feedback
- Cueing - Focusing Learner Attention
- Learning To Drive Example
- Tying A Neck Tie Example
- Public Speaking Feedback Example
- Picking Feedback Issues
- Using Second Hand Feedback Cautions
- Anticipating Negative Reactions
- Sharing Responsibility For Improvement
- Private Vs. Public Feedback
- Proper Timing
- Feedback Media: In Person? E-mail? Phone
- Using Feedback From Other Training Attendees
- Small Group Feedback and Role Playing Issues
- The Sandwich Feedback Method? Think Again
Providing Feedback To Children
As you can see, we cover feedback in all its flavors and contexts, and we do it concisely. It's time to get your copy and become a master learning helper and feedback provider.
59 Bullet Points You Must Read About Feedback
Examples of Good and Bad Feedback
Get it now. Seven pages (8.5x10) with information you can keep with you, and access fast.