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A Research Primer For Trainers And Teachers

Trainers and teachers NEED to be able to understand how research is done in education and learning.

New To The Learning Activities Compendium

Neuroscience, Learning And Teaching

Puzzles For Learning and Training

Interactive and Printable Learning Puzzles For Professionals

People love to do puzzles, and while they are often used as energizers, there are very few content oriented puzzles that teach, or can be used by trainers and facilitators to introduce, or review important points in seminars.

So, as an ongoing experiment, we've been developing various puzzles for use by trainers, on very specific topics.

On this page you will find links to interactive versions of our currently available crossword puzzles.

Terms of Use:

Interactive versions (that which can be completed online, may be used in your classes without permission, although we appreciate if you would let us know how you are using them, and how well they worked.

Interactive versions may NOT be deployed on any publicly accessible website. That is considered a violation of copyright.

Printed versions of the blank puzzle, clues, and solutions may be downloaded and used, once again, in your paper publications (i.e. as part of seminar worksheets), but they may NOT be deployed on publicly accessible websites.

If you are unsure about what is legal or not legal to do, please email.

If you don't know how to capture the various images to use for free, contact us and we can send them to you for a nominal fee.

Conflict and Communication Learning Puzzles

The Conflict Management and Resolution Crossword Puzzle #1

Covers some of the basic elements and principles of managing and resolving conflict. Try it now and check out your own knowledge, and applicability to courses you may teach on conflict.

Things You Should Never Say: Relationship Killers Crossword #1

Ideal for communication courses and based on ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead, a low cost book that helps people look at how they communication.

Check it out now.

Professional and Management Topics

The Strategic Planning Crossword Puzzle #1

Covers the hows, whens and various tools associated with strategic planning.

Ready to try out your skills on the strategic planning process?

THE Training and Development Crossword #1

Just for those interested in training, and helping others learn. You can try the interactive version of this puzzle by clicking here.

Straight Talk On Performance Management Crossword

It's time for new thought, so based on my books on performance management, here's help with thinking about the whole process of annual reviews, and how to work to increase everyones' work success.

Check it out here and see if this fits with your own work with performance management and appraisals.

Advanced Defusing Hostile Customers Crossword Puzzle

Based on the book, If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber.

This book runs through some of the important principles and skills involved with calming down angry and hostile customers.

You can view this puzzle here.

About Company

Bacal & Associates is a small training, consulting and publishing company specializing in customer service, communication, performance management, and other management challenges.

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We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

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