About This Site - About Us

A Message From Robert Bacal

I've been a trainer, consultant, instructor designer and book author for over two decades now, and although I've build a number of free websites to help people learn about performance management, leadership, conflict and other topics, I've never gotten around to creating a site about what I know best, which is training and development.

The philosophy of Bacal and Associates comes from our mission to help people learn, through our books, products, and of course, our websites. This philosophy is to offer our website visitors access to the best advice, information and suggestions about the topics they are interested in, and to save them time in their Internet searches.

This site on training and development is intended for trainers and facilitators, but also to other professionals who have an interest in getting the most from training. But that's not all. We aren't leaving out learners and those who are supposed to benefit directly from training and development.

So, what you will find on this site is the best material we can find on the topic. The huge majority of informational resources is available free of charge, and without the need to register or give away any of your private information.

We began building this site in June of 2007, and plan to update furiously so check back often.


Robert Bacal, CEO

About Company

Bacal & Associates is a small training, consulting and publishing company specializing in customer service, communication, performance management, and other management challenges.

Privacy Policy

Our Related Sites

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For teachers, educational administrators and parents.

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Small Business Resource Center
For all things related to small business owners and those considering starting a small business


We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
  • K0A 1M0