Understanding the Question Funnel And Reverse Funnel

Learn About Questions Used To Help Students Learn Versus Interview Questions By Robert Bacal

Questions form the basis of interviews and problem solving in meetings, AND are invaluable in teaching and training. However, because the goals are different, you need to question different.

In training and teaching, you use questions to help learners learn, and "go deeper" about a subject. In interviews you use questions to get more and more specific answers. Likewise in group problem solving and facilitation.

The Questioning Funnel And Reverse Funnel

In the first diagram below, the funnel goes from starting with broader questions, then ending up at a specific answer. This question funnel is convergent. That is, you want to zero in on an answer. Your questions converge to a single point. This is used in problem-solving and in interviews (i.e. job interview)

question funnel

 

In teaching and training, though, questions CAN be used to narrow down to a specific answer, but their power comes from pushing students to think more deeply, and increase depth of understanding, as seen below.

inverted question teaching funnel

For more tips and advice on how to use various kinds of questions in training and teaching, click here.

Tags: #teachers #trdev #training #learning #questions #question funnel #asking questions #instructional techniques

About Company

Bacal & Associates is a small training, consulting and publishing company specializing in customer service, communication, performance management, and other management challenges.

Privacy Policy

Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents.

All About The Workplace
Our main site with over 400 articles on life in the workplace.

Improving Customer Service
Dedicated to improving customer service, and customer service strategies for business

Small Business Resource Center
For all things related to small business owners and those considering starting a small business

Philosophy

We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
    ceo@work911.com
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
  • K0A 1M0





-->