Coaching Often Overlooked When It Comes To Workplace Learning

Coaching Underused In Staff Development, Even Though It Can Cost "Nothing"

Training in a formal sense has become so expensive due to the cost of hiring trainers, time away from work and travel expenses and companies are looking for alternate ways to bring staff up to speed, and in particular, looking at e-learning, which has its own limitations.

Managers and HR professionals often think of training in a limited way, and should be thinking about LEARNING and how to create that. Learning is an outcome, and training but one means to reaching that end.

Coaching A Low Cost Option For Skill Development

Coaching is an often overlooked aspect of workplace learning. In many companies it goes on informally, and without intent, as employees help each other, but most companies don't have more formal means of harnessing the knowledge of their managers and staff. Coaching is the path to do so.


  • Coaching can be done by anyone with the content skills needed, and uses existing organizational resources.
  • Coaching allows JUST IN TIME LEARNING, meaning that employees can seek out what they need from the resources on hand.
  • Coaching does not have the huge direct costs of travel, trainer fees, and so on.
  • Coaching can be delivered in small doses, rather than hours at a time.

One Thing Coaching Can Do, That Training Cannot

Training is actually less effective in changing culture, or teaching employees "how we do things around here" because it tends to be focused on the hard material to be learned.  Also, because training is episodic, it has less effect on the long term beliefs and values of staff.

Coaching, on the other hand, can have a more ongoing effect in altering fundamental organizational culture.

The Challenge:

Start considering learning, rather than training, and look to how you can mobilize the knowledge that is already hidden away in the minds of your staff. You'll be amazed at what's available, so the challenge is harnessing this knowledge and taking this informal process and making it, if not formal, at least more formal than how it exists today.

In this section you'll find numerous resources on using coaching (and mentoring).

Top : Coaching and Mentoring :

Training isn't the only tool to promote employee learning and development. In fact, training works best when there is support in the workplace, and coaching and mentoring can provide the support to have people apply what they have learned on the job. Here you will find more on coaching and mentoring.

Tips for Effective Coaching By Susan M. Heathfield
The human resource professional plays an important role as coach to executives and managers. These tips will help the HR professional succeed at coaching. Hits: 631 )

Coaching In Call Centers - A Summary Report By Matt Somers
Coaching has become a major part of Human Resource Development for many organisations. Coaching promises much: development at the actual workplace, dissemination of knowledge and skills throughout the organisation, savings on training costs and more besides. But to what extent does coaching deliver on these promises? Hits: 679 )

Coaching: Increasing Employees' Competence By Wright State University
Ugly but content rich on how coaching can be used to enhance employee's competence in the workplace: Excerpt: Managing people in the new millennium is becoming less about "command and control" and more about "development and empowerment." Increasingly, managers are taking some responsibility for ensuring that their staff members always have the knowledge and skills necessary to perform at a high level. Managers are doing more coaching. Coaching is a form of employee training and development. When new competencies are needed due to a change in the work situation, or when poor performance indicates that remedial instruction is needed, managers can fill the gap through coaching. Over time, coaching can also prepare employees for advancement and additional responsibility. In This Issue Why Should Managers Coach? Coaching Versus Counseling Steps in Coaching Hits: 751 )

Mentoring: An Essential Leadership Skill - Career Development from By na
Mentoring is an essential leadership skill. In addition to managing and motivating people, it's also important that you can help others learn, grow and become more effective in their jobs. You can do this through a mentoring partnership, which you can arrange within your organization or through a personal or professional network. Should you become a mentor? And what do you need to consider before setting up a mentoring relationship? In this article, we'll highlight some things a mentor does and doesn't do, and we'll help you decide whether mentoring is right for you. Hits: 590 )

Seven Good Reasons Why You Should Set Up a Mentoring Program By Kerrie Mullins-Gunst
There are numerous reasons why establishing a mentoring program in your organisation may be one of the smartest things you can do, but here are seven good ones: Hits: 564 )

Becoming a Successful Mentor By A.J. Schuler
Focuses on the importance of identify how your mentees learn. Hits: 1277 )

A Coach, a Mentor... a What? By Anna Britnor Guest
One-to-one development can be a powerful organisational and personal development tool, assisting forward-thinking companies maximise success in the new Millennium. The key is to define the aim and objective and to implement a programme designed from the outset to achieve specific measurable benefits. Hits: 577 )

A Simple Approach To Coaching Makes A Difference At Britvac By Tim Sweet
Britvic have been working for several years to improve the quality of their leadership, in particular through the use of coaching. One major focus is within Customer Operations, as part of their change programme. In order to achieve this, Britvic are working with CoachingIndex360. Hits: 679 )

Tips for Effective Coaching By Susan Heathfield
Executives, managers, and others interested in career growth and development increasingly turn to a business coach for a personally tailored development process. HR managers need to get on board as coaches or miss this exciting opportunity to influence the next evolution of management potential. Hits: 1764 )

Employee mentoring and coaching: What is the difference? By Dr. Susan G. Weinberger
Excellent explanation between the differences and/or similarities between mentoring and coaching. While there is no single definition of each, this is a good start. Hits: 746 )

The ACHIEVE Coaching Model By Fiona Eldridge and Dr Sabine Dembkowski
The seven-step ACHIEVE Coaching Model™ focuses on five essential coaching skills – development of rapport, deep listening, creative and open questioning, open and honest feedback, and use of intuition. Here the model is explained, and its practical application is demonstrated in two case studies. Hits: 654 )

Strategic Executive Coaching: A Success Story By Alyssa Freas, Ph.D
A real-life example of executive coaching. Takes the reader through the steps taken to ensure that an IPO was led successfully. Hits: 579 )

The Coaching Factsheet By CIPD
This factsheet gives introductory guidance. It: explains what coaching is introduces some of the issues and gives guidance on how to tackle them explains the role HR plays in managing coaching activities includes the CIPD viewpoint. Hits: 1415 )

Finding A Coach or Mentor By n a
This article outlines the reasons for using Coaching and Mentoring and how you can go about doing this for yourself or your company. Hits: 670 )

Behavior Coaching in the Workplace -an explanation By NA
A point form overview of behavioral coaching. Hits: 1547 )

5 Coaching Skills That Every Manager Needs By Martha Duesterhoft
Short concise summary of how managers can improve their one to one employee coaching. Hits: 824 )

How Coaching and Mentoring Works: The Benefits of Using a Coach or mentor By n a
This is a good place to start learning about the benefits of implementing a coaching and mentoring program in your organization. Hits: 613 )

Discussion: Coaching Vs. On-the-Job Training Vs. Mentoring - Toolbox for HR Groups By Shane Ram
Various professionals weigh in during this blog discussion to clarify coaching, on the job training, and training differences and similarities. Hits: 925 )

Micromanaging vs. Coaching By Nathan Jamail
Different perspective on the relationship between micromanagement and coaching, where the author suggests that all good coaches micromanage and that micromanagement can be an actual management strategy that works! Read it for yourself. Hits: 1041 )

Creating a Company Mentoring Program By Barton Goldsmith
Could you use some great tactics to help motivate and grow your team? Understanding a tactical approach is your first step. Unlike strategic plans, tactics are processes you can immediately put to use. The key is not just implementing these ideas, but doing it in such a way as to achieve positive results in the short term. Here are some tactics used by great Mentors in some very successful companies. Hits: 757 )

Enhancing Business Performance Through Corporate Coaching By Hilary Johnson and Helen Drake
Find out how coaching as a management style affects corporate culture. And learn some of the benefits of corporate coaching. Hits: 693 )

How To Ensure You Ask Powerful Coaching Questions By Krishna De
Here are the author's four keys to powerful coaching questions - four criteria to assess your own coaching questions against: Hits: 719 )

The Importance of Having a Good Mentor By G. Smith
Whether informal or formal, both parties need to understand the mentoring parameters. These may be more important in a long-term, formal mentoring situation, but can also influence the success of short-term, informal mentoring. Hits: 1220 )

Executive Business Coaches Help You to See the Big Picture in Business and Yourself - Business-Coach By Leanne Hoagland-Smith
Learn how an effective business coach can help an executive to separate the organization's symptoms from the problems. Hits: 680 )

Mentoring Programs That Work! By Michele Israel
Karen Hessel has worked as a national trainer for an Educational Testing Service professional development program called Pathwise. She shares her thoughts about the value of mentoring. Hits: 643 )

How to Build a Successful Mentoring Program By ALISON NAPOLITANO
The steps for introducing a mentoring program are very similar to the introduction of any program, but here's an article that walks you through the steps if your intent is to introduce a company wide mentoring system. Hits: 385 )

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Pages Updated On: 22-Aug-2019 - 09:09:04


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