Sometimes we wonder whether there's a lot more talk about customer service than there is action about customer service. In any event, the more companies and employees understand how to serve customers fairly and effectively, the better off we all are.

In this section we'll feature slideshows and presentations of interest primarily to those involved in providing customer service in a variety of setting, or those training customer service personnel.

Customer Service Strategy Slide Show

Managing Customer Service Slide Show Presentation

 

Customer Service Related Slide Shows, Powerpoint Presentations, Training Content Aids

About Company

Bacal & Associates is a small training, consulting and publishing company specializing in customer service, communication, performance management, and other management challenges.

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Our Related Sites

It Takes A Village To Teach A Child
For teachers, educational administrators and parents.

All About The Workplace
Our main site with over 400 articles on life in the workplace.

Improving Customer Service
Dedicated to improving customer service, and customer service strategies for business

Philosophy

We believe in a lean, information packed user experience. We limit the use of graphics and stress quality content. We also believe in a NO HYPE environment. Our product and service descriptions are free of overblown claims, and selling.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
    ceo@work911.com
  • Address:
    722 St. Isidore Rd.
    Casselman, Ontario, Canada
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